For our deliveries, we use DHL. We use this to simplify the delivery process for both us and the customer (you). Whilst damages and problems are incredibly rare, any damages must be notified within 24 hours. Any notification after this point can't be processed due to us not been able to claim against the courier. Product(s) on this website all have an inputted weight on our internal system. The shipping cost is based on weight. At this moment in time, we offer shipping to the UK, however, delivery can be made to Republic of Ireland & European Countries on request. Please use our contact form for more information.